DOUGLAS N. ROSS, Ph.D.Professor, Department of Management TEL/FAX: 1-410-704-2934/ 1-410-704-3236 Synopsis | Case Studies | National Awards | Publications | Refereed Conference Papers | Refereed Regional Publications | Instructional Innovation Douglas N. Ross (Ph.D. University of Colorado) is Professor, Department of Management, Towson University (a metropolitan research /teaching university). He has been a Fulbright scholar --senior specialist -- in both Sweden and the Czech Republic (see http://www.cies.org/specialists/stories/ss_dross.htm.) Since joining the faculty in 1990, he has co-authored a book on internet retail banking strategy, published about twenty-five refereed articles/chapters/reviews, developed about a dozen cases, and presented over thirty refereed papers. His teaching interests include undergraduate and graduate courses in business policy & strategic management, international business, and business and society. He has received both Teacher of the Year and Outstanding Service awards. Current research interests include: Teaching/ Learning in hybrid (blended) courses; case writing; adaptation of corporate strategy to changing economies; and corporate roles in sustainability and global poverty reduction. Prior to joining the Towson faculty, he served in private, public and non-profit sectors as partner, Venture Investment Associates, Washington, DC; senior economist, Joint Economic Committee, U.S. Congress; and senior research associate, The Conference Board, New York. SCHOLARSHIP - In BriefIn Progress - Research Papers and Case Studies Student-written cases Adaptation: A
study of environmental change and business performance National Awards A brief list of Publications in refereed journals- with links to a few of them. Sanford,D, Ross,D. Rosenbloom,A. and Singer, D. 2014. The role of the business major in student perceptions of learning and satisfaction with course format. Journal of Online Learning and Teaching. Rosenbloom, A. and Ross, D. 2013. Integrating sustainability in MBA/ EMBA programs: A two country comparison, International Journal of Case Research and Application, XXVI, 1.
Ross, D. and Rosenbloom,A.
(2011) .
Reflections on building and teaching an
undergraduate strategic management course in a blended format.
Journal of Management Education. Sage, Thousand Oaks, CA,
35 (3) pp. 351 – 376
Ross,D. and Rosenbloom,A.
(2008) Student-written
cases and teaching notes: A transformational learning experience.
International Journal for Case Method Research and
Application 20 (3)
Ross,D.
, Zufan,P., Rosenbloom,A.
(2008) Experiences from cross institutional exchanges of
undergraduate business student written cases.
Journal of Management Education. Sage, Thousand Oaks,
CA, 32 (4)
Otto, James, Sanford Jr., Douglas, and Ross, Douglas N.
(2008). Does ratemyprofessor.com really rate my professor?
Assessment & Evaluation in Higher Education, 33(4), 355-368. Quimby,J., Ross,D. & Sanford,D.
(2006) Faculty
Perceptions of Clarity in Promotion and Tenure Evaluations” The
Teachers College Record (Columbia University) August 16 .
http://www.tcrecord.org
ID Number: 12668. Ross, D., Entin, D. & Sanford, D.”EntreMed,
Inc.: Survival Strategy in the Turbulent Biotech Industry.”
International Journal of Case Studies in Management, 4 (3)
2006. Ross, D., Entin, D. & Sanford, D. (2006). A
Biotech Industry Note, International Journal of Case Studies in
Management, 4 (3). Ross, D., & Sanford, D. (2006). Port of Baltimore:
Managing a regional economic engine, International Journal of
Case Studies in Management, 4 (2). Singer,D., Ross,D., Avery,A. "Evolution of Online Banking." Journal of Internet Business. 2 (1) April 1-19. 2005. Ross,D. and A. Sauaia.."Intercultural student teams: An internet-based joint project with Brazilian and US students," International Journal for Case Method Research and Application. XVII (2), 222-28. 2005 Ross, Douglas N. and Sanford, D. "Program Improvement" Journal of Innovation and Quality Management in Higher Education Vol. 12 No.1 and Vol. 12 No2. (Article in two parts). 2002. A two-part article that presents a continuous development model that uses results from both a nationally-normed test of substantive business knowledge and a survey of student attitudes toward the test. Singer,D., Ross, Douglas N. and Avery,A . Successful web portals in retail banking . New York: Wiley. 2001. Our analysis of 1,753 bank web sites operating in the late-1999, early-2000 suggests that these sites are not as effective as they might be. The sites were evaluated on five critieria--portal attractiveness, customer empowerment, community service, content from a consumer perspective, and entertainment. Ross, Douglas N. "Electronic communications: Do cultural dimensions matter?" American Business Review (Spring 2001). The global marketplace requires better understanding and awareness of cultural similarities and differences in both face-to-face and electronic environments. Ross, D. "Does corporate culture contribute to performance?" American Business Journal (Summer 2000); Ross, Douglas N. "Communitarian capitalism: A 'market' model for China?" Asia Pacific Business Review (Fall, 1999). A China in transition marks a hopeful beginning to the twenty-first century. If China succeeds in its simultaneous move from developing to industrializing country and from command economy to 'market-oriented socialist economy' then one-quarter of the world's population can look forward to economic betterment. Ross, Douglas N. "Culture as a context for multinational business: A framework for assessing the strategy-culture fit" Multinational Business Review (VII,1,1999). The paper develops a framework for assessing the "fit" between a country's culture and a generic strategy. It utilizes Hofstede's cultural dimensions together with Porter's generic business-level strategy typology to provide a two country (China-US) illustration. Jain, B. and Ross, Douglas N. "User satisfaction with groupware in a TQM setting" American Business Review (XVI, 1, 1998). The effective utilization of teams, technology and knowledge has the potential to lead to dramatic improvements in performance. Ross, Douglas N. "The Japanese model of capitalism: A guide for the marketization of Russia?" Journal of East-West Business (Summer, 1996). Three competing capitalist regimes -American style "individualistic," European-style "statist," and Japanese-style "Communitarian" -- contend for supremacy in the emerging world economic order. Ross,D. "Japanese corporate groupings (keiretsu): a reconnaissance of implications for the future" International Journal of Public Administration (January, 1994). Ross,D. "International strategy implications of Japanese industrial structure" International Journal of Organization Analysis (July, 1993). Ernst,R & Ross, Douglas N. "The Delta Force approach to balancing long Business Horizons run performance," (May/June, 1993). Traditional measures of performance do not capture the dynamic nature of business or give perspective to the manager. Ross,D. "Japanese Keiretsu: Global managers' unseen competitors" Advances in International Comparative Management, JAI Press, 1991. Ross, Douglas N. Partners in agroeconomic development New York: The Conference Board, 1977. Partners in progress examines the mutually supportive roles of business, government, research institutions and intersect organizations in the process of development, with a special focus on agribusiness. Ross, Douglas N. "Feeding the world" in Encyclopedia of Food, Agriculture and Nutrition New York: McGraw-Hill, 1977. The article begins: "The population-food crisis in the less developed regions of the world appears massive and intractable...." Ross,D. "Understanding population: a short primer and a glossary of terms" Information Bulletin The Conference Board, Dec 1977. Provides a primer on population -size, growth, acceleration, momentum--and a glossary of terms. Ross, Douglas N. "Whatever happened to the green revolution" The Conference Board Record , January, 1976. When food and politics mix, the hungry are not fed. The article examines the unintended consequences of US food aid. Ross, Douglas N. Food and population: The next crisis New York: The Conference Board, 1974. The study examines the role of the private sector in dealing with the complex problem of food and population. Refereed Conference Papers/Cases
Sanford, D. (Presenter & Author), Ross, D. (Presenter & Author), Rosenbloom, A. (Author Only), Singer, D. (Author Only), Luchsinger, Vince (Author only), 2014. Annual Meeting of the Northeast Decision Sciences Institute, Decision Sciences Institute, Philadelphia, "Does Course Convenience Equal Learning? That's What Our Students Think", March 27, 2014. NEDSI: conference “Best paper award in innovative education: Innovative education track.” Rosenbloom,A. and Ross,D. July, 2013.Integrating sustainability in MBA/ EMBA programs: A two country comparison. WACRA, Annual conference 2013 Berlin. Ross, D., Sanford, D., Luchsinger, V. and Rosenbloom,A. August 2012. Does a course format affect perceived student satisfaction and learning? Academy of Management Annual meeting, Boston,MA. Ross,D., Sanford,D., Rosenbloom,A and V.Luchsinger,
“An early examination of web influences on teaching the
undergraduate capstone strategy course in business.”
National Business and Economics Association
(NBEA), Philadelphia, October 2011 Ross,D. and A. Rosenbloom , “Experience from a blended undergraduate capstone strategic
management course.”
Annual International Colloquium, Annual
Meetings of the World Association for Case Method Research and
Application (WACRA)
Barranquilla, Colombia, July, 2010 Ross,D. and A. Rosenbloom, “Hybrids: A practical template for an undergraduate strategic management course” Academy of Management Annual meeting Chicago, IL August 2009. Ross,D. and A. Rosenbloom, “Blended course formats: Early experience from an undergraduate strategic management course” WACRA, Vancouver BC Canada July 2009. Annual International Colloquium, Annual Meetings of the World Association for Case Method Research and Application. Ross,D. and A. Rosenbloom, “Student-written cases and teaching notes: A transformational learning experience” WACRA, Edinburgh, UK July 2008. 17th Annual International Colloquium, Annual Meetings of the World Association for Case Method Research and Application. Singer,D., Avery,A. and Ross,D. “Internet retail banking: A six-year perspective” Decision Sciences, 2007 Ross,D., Zufan, P., and Rosenbloom, A. “Experience from a business student case writing assignment.” Academy of Management Annual Meeting, Atlanta August 2006. Ross,D., Zufan, P., and Rosenbloom,A. "Learning from an Online International Exchange of Student-written cases ." WACRA, Brisbane, Australia July 2006. 15th Annual International Colloquium, Annual Meetings of the World Association for Case Method Research and Application. Otto,J, Sanford,D and Ross,Douglas N. "Does ratemyprofessor Rate My Professor?" AEEP, Baltimore, MD, October 2005. An empirical examination of popular student-driven online faculty evaluation sites. Ross, D., and Sanford,D. "IP strategy: Leveraging assests in the biotech industry" ICAM, Washington DC, July 2005. Sanford,D. and Ross, D., "Promotion and tenure: Faculty perceptions of fairness in the P&T process" ICAM, Washington DC, July 2005 Ross,D and Sanford,D "Affymetrix: Strategy in the bioinfomatics industry" WACRA, Brno CZ, July 2005. Ross,D and Sanford,D. "Port of Baltimore: Managing Stakeholders in Regional Economic Development" WACRA, Brno CZ, July 2005. Ross,D. "Port of Baltimore: Security strategies" accepted for presentation at the North American Case Research Association (NACRA), Sedona, Arizona, October 2004. Ross, D., Pillutla, S., Sanford,D. and Hodge,C. "MedImune: Supply chain strategy" accepted for presentation at the North American Case Research Association (NACRA), Sedona, Arizona, October 2004. Ross,D. and D. Sanford, "Affymetrix: A case study" presented at Society for Case Research, Kansas City, Mo., July 2004. Ross,D., Pillutla, S. and C. Hodge, "MedImmune: A case study" presented at Academy of International Business, Stockholm, Sweden, July 2004. Ross,D.,Sanford,D. and D. Entin, "EntreMed: A case study." World Association for Case Research and Application (WACRA), Buenos Aires, Argentina, June 2004. Ross,D. and A. Sauaia, "Online intercultural student teams; Brazil and US experience." World Association for Case Research and Application (WACRA), Buenos Aires, Argentina, July 2004. Ross,D. and Singer,D. "Retail banking on internet time." Academy of Financial Services, Denver October 8-9, 2003. Ross,D and Sanford,D. "Using a student survey to improve the assessment value of a nationally-normed test." Academy of Management, Seattle, August, 2003. Ross, D. "Using online programs to supplement case teaching" WACRA, Mannheim, Germany, 2002. Ross, D. "Human Genome Sciences: A case" WACRA, Mannheim, Germany, 2002. Ross,D. "Do web-based courses improve student learning?" to be presented at the Academy of Management, Toronto, August 2000; Ross, D. "Do web-based projects improve student learning?" WACRA, Budapest, Hungary, Summer 2000. Ross,D. "Electronic communications: Do cultural dimensions matter?" 26th Annual Academy of International Business Conference, April 1999, University of Stirling, U.K. Ross,D. "Can virtual joint ventures prosper?" China International Business Symposium, May, 1998, Shanghai, China. Ross, D."Web-based Courses and Projects: A Learning Environment Using WebCourseTools", ABSEL, 1998. (Accepted for proceedings but did not attend conference). Ross,D. and Jain,B."Application of Electronic Meeting Systems to Enhance Performance of Teams", Decision Sciences Institute, November, 1997, San Diego, CA Ross,D. "Technological Challenges and Classroom Changes: Use of Groupware with Case Studies" Association of Practical Experiences in Professional Education (PEPE) January 29-1 February, 1997, Adelaide, Australia. Ross,D. & Jain,B. "Do Computer-Mediated Group Decision Making Techniques (Electronic Meetings) Increase User Satisfaction?" Fourth National Research Conference on Quality Management,February 9-11, 1997 Sydney, Australia. Ross,D."Computer Mediated Conferencing: Technology and Classroom Learning" Association for Business Simulation and Experiential Learning, Orlando FL March , 1996. Ross,D. "Team Learning Roles: A Cooperative Learning Technique" Association for Business Simulation and Experiential Learning, San Antonio TX March 1995. Ross,D. "Japanese corporate strategy: Thinking locally, acting globally" for the International Conference on Advances in Management, Calgary, Canada, June 18-21, 1994. Ross,D. "Japanese corporate strategy: Thinking locally, acting globally" for the International Conference on Advances in Management, Calgary, Canada, June 18-21, 1994. Ross,D. "Can Japanese-Style capitalism transform the former Soviet republics?" Association for Japanese Business Studies, New York, January 1993. Ross,D. "Enhancing firm management strategies: The keiretsu organization advantage" for the International Conference on Advances in Management, Orlando, Florida, March 25-28, 1992. Ross,D. "Innovation in Japanese business structure: the G-form organization" for the Association of Japanese Business Studies fifth annual national conference, Denver, Colorado, January 1992. Refereed Regional Sanford,D. and Ross, D. " Faculty perceptions of fairness in the P&T process" Lilly Conference, April, 2005. Sanford, D. and D. Ross, "Supervisors' Evaluations of Student Performance on Internships: Assessing the Desired Knowledge, Skills and Attitudes of Our Graduates" Lilly Conference, April 2004. Quimby,J., Ross,D. and D.Sanford, "Faculty and administrator perceptions of the P&T process" Lilly, April 2004. Sanford, D. and D. Ross, "CBE Continuous Improvement: Removing Bias from Student Evaluations of Academic Programs" Lilly Conference, April 2004. Sanford, D. and D. Ross. "Improving Continuous Improvement: Student perceptions of how to improve academic programs." Lilly Conference, April 2003. Ross,D and Sanford,D. "Can a nationally-normed test contribute to both assessment and student learning?" Lilly Conference, April 2002 Ross,D. "Internet technology is about time: Ours and theirs" Mid-Atlantic Organizational Behavior Teaching Conference, March, 2000; Ross,D. "Technology as a complement to teaching" Lilly conference April 2000; Ross,D. "Teams, Technology and Teaching: Using Electronic Meeting Technology to Facilitate Case Discussion" presented at the Mid-Atlantic Organizational Behavior Teaching Conference, March, 1997; Ross, D." The group-form organization as a source of competitive advantage" Academy of International Business, US NE Region, Princeton, April, 1995. Ross,D. "Japanese corporate groupings: Implications for the international firm" Academy of International Business, U.S. Northeast Region, Baltimore, June 1992. Instructional Innovation: Recent Experiments in Pedagogy, Grants/ Awards, Workshops Conducted Hybrid course formats (see papers above)
Student case writing (see papers & article above) Project: “Updating Towson 2010.”
Student-prepared assessment of TU strategic plan completed
for President and President’s Planning Group. March 2007.
Study Abroad
in Panama. Led class of 16 USM students for International Business
course and site visits. Minimester 2007.
Project: “Updating the
CBE Strategic Plan.” Student-prepared assessment of CBE strategic
plan completed for Dean and Dean’s Business Advisory Board. Fall
2006. University/
CBE conference travel grants: 2000, 2002, 2003, 2004, 2005 Implemented
Faculty Development grant to conduct online survey “Improving
Continuous Improvement: Student perceptions of how to improve
academic programs” February 2004. Implemented
CBE Teaching grant award for use of online case support systems,
MNGT481, Fall 2000. Implemented
CBE Faculty Development grant award for modules and exercises of
course online, MNGT 355 Fall 1999. Implemented
computer-based learning (distance education simulation) MNGT 481
Business Strategy and Policy, Fall 1998/ Spring 1999 Implemented
WebCT experiment with joint Towson/ University of South Australia
project in MNGT 355 International Business, Fall 1997. Implemented
service learning volunteer project in MNGT 482 Business Environment
and Public Policy with a nonprofit organization. Approx. 120
students participated (1993-97). Ross,D. &
Farmer,R. "Integrating Electronic Media into Classroom Teaching"
for Faculty Development Conference, Towson, MD. (Jan.9 1997). Ross,D.
"Computer Conferencing Workshops" for University Faculty Development
Seminar, April, 1996, Towson, MD and for CBE Faculty Development,
May, 1996. Shriver Center
(UMBC) award for developing service learning project (1996). SBE grant for developing team-based learning system in MNGT 482 Business Environment and Public Policy (1995). SBE grant for developing computer conferencing exercise for class use (1995). University
Teaching Enhancement Award for Computer Mediated Topical
Dialogue(1995). Summer grant
to develop ‘managing diversity’ role play (1994) for use in MNGT 355
International Business Implemented ‘group inquiry’ active learning method in MNGT 482 Business Environment and Public Policy (1993). Implemented
‘intercultural role play’ in MNGT 355 International Business (1992). Effective Teaching: Award and Evaluations Effective
Teaching: Evaluations –sixteen year (1990-Fall 2008) cumulative
average at TU, 4.5 / 5.0 scale. Class size ranged from 20 to 90,
average about 30. College of Business and Economics: Teacher of the Year -- 1996 Overseas
Teaching: Evaluations --University of South Australia, Adelaide,
Summer (February) 1997, 4.78/5.0 scale. |
